Findability in the Enterprise
Enterprises are striving to find efficient ways of providing relevant information from both internal and external information sources, to users, co-workers and customers. Research has shown that employees spend many man-hours every month to find the desired information and this translates to huge costs for businesses each year.
In today’s enterprise we are seeing ever increasing pressures on information retrieval in systems that have evolved across businesses. We see companies investing into business applications that include a variety of filing methodologies and unstructured data formats. Poor search strategies across these information sources results in information being lost.
Findability encompasses search, but also deals with the problem of how to make the searcher aware of other relevant information, that they didn’t know existed. Findability exposes the knowledge within an enterprise.
BluePoint specialises in helping companies increase levels of information integration by deploying the worlds biggest and trusted search solution into enterprises – Google. With the right combination of content strategy, user query analysis, and search and interface design we produce findability platforms that bring together expertise and lessons learnt from the fields of search, usability, information architecture, and design.